Frequently Asked Questions

Answering questions from our customers to help clarify our process

Do you offer pad printing?

Yes! We offer pad printing for small, hard-to-print items like water bottles, pens, and hard hats. It’s ideal for applying logos or text to curved or textured surfaces where standard screen printing isn’t possible.

Do you offer relabeling or custom neck tags?

Absolutely. We can remove manufacturer tags and apply your custom woven or printed neck labels, giving your garments a clean, branded finish.

Can I add woven labels to my order?

Yes — we offer custom woven labels that can be sewn into the neck, sleeve, or hem of your garments for a premium, retail-ready look.

Can I customize garment labels?

Definitely. We offer both printed and woven labels, and can sew or heat-press them into your garments depending on your needs.

Do you offer relabeling or custom tags?

Yes, we offer custom relabeling services for embroidered garments, including neck tags and hem labels. Perfect for elevating your apparel with a professional, branded touch.

Can I add woven labels to embroidered pieces?

Absolutely — we can apply woven labels to hats, polos, jackets, and more, either sewn in or heat-pressed depending on the garment type.

What is a Merrow patch?

A Merrow patch is a traditional embroidered patch with a thick, overlocked edge. It gives a clean, durable finish and is commonly used for uniforms, hats, and outerwear.

Do you offer faux chenille and chain stitch embroidery?

Yes! We offer both traditional chenille & chain stitch (for heavier garments like varsity jackets) and faux versions for smaller, more detailed applications.

What is a Merrow patch?

A Merrow patch features a raised, overlocked edge that prevents fraying and creates a clean, professional border. Ideal for uniforms, patches, and thicker garments.

Do you sew down patches?

Yes — we offer sew-down application for any patch to ensure long-term durability, especially on high-use garments like jackets and hats.

Can you help design labels or tags?

Yes! Our design team can help you create custom woven or printed labels to match your brand’s style. We also offer layout support for neck tags, product labels, and packaging.

Can I include custom photography or artwork?

Absolutely. Our design services include product photography, illustrations, and editing to help you bring your ideas to life — from mockups to finished print files.

What file types do you accept for screen printing?

We prefer vector files (AI, EPS, PDF) or 300 DPI raster art. All fonts must be outlined to prevent type issues.

What’s your minimum order size?

Minimum is 12 pieces per design. Bulk pricing begins around 50 units.

What is your typical turnaround time?

Most screen printing orders are completed in 7–10 business days after final proof approval. Need it faster? Let us know — rush options are available.

Can I supply my own shirts?

Yes — but we’ll confirm they're compatible before printing. Some fabrics don’t hold ink well.

Do you offer price breaks for bulk orders?

Absolutely. Pricing improves significantly at higher quantities. Let us know your estimated order size and we’ll quote the best rate.

Do you offer specialty inks or effects?

Yes — we offer puff printing, glow-in-the-dark ink, and reflective prints. Just mention it in your quote request.

Can I print over seams, pockets, or zippers?

Yes — but it depends on the design and garment type. These areas can affect ink consistency, so we’ll review your artwork and provide recommendations.

Can I print just one shirt?

Our minimum for screen printing is 12 pieces per design. If you need a single item, we may recommend an alternate method like DTF or heat transfer.

Do you provide the garments or do I?

We offer a full catalog of printable blanks — t-shirts, hoodies, bags, and more. You’re also welcome to bring your own. Either way, we’ll help you choose what works best.

Can I change ink or shirt colors in the same order?

Yes, you can mix shirt colors within a print run as long as the ink colors stay consistent. Ink color changes may incur a small fee depending on volume.

Let's Make Something Great Together

Have a project in mind? Need help choosing the right printing method? We're here to help — and we'll make it easy.